ORPHANetwork uses DonorPro

Brain Science Foundation

Before I started at the Foundation two years ago, our database was managed by so many individuals, it was like a revolving door. Each person used DonorPro a little bit differently. I joined the organization with no prior DonorPro experience. For a moment, I felt overwhelmed: new organization, understanding our operations, and needing to dive into a brand new system. That's when I discovered the DonorPro's Customer Service Department.

 

I'll tell you, there's nothing like their support in the industry. I scheduled my first meeting for online training, expecting to receive general lessons and limited information. To my surprise and pleasure, the lesson was geared directly towards our organization – even training with our actual data! She worked with me to understand how we operated then found the best, most efficient way of organizing our information. It was tailored to exactly how I would best use the system. It was just an awesome experience.

 

I depend on DonorPro daily for accurate financial reports to our Board of Directors and Accounting Department. I feel certain in the accuracy of the data and reports that are generated from DonorPro. It's become my hub for donation processing and constituent communication – and even allows me to process this information faster and more efficiently! Also, the integration with Constant Contact has been particularly helpful in our communication and donor cultivation efforts. I am confident using the software and gladly recommend it to anyone.

 

Sarah Donnely

Program and Operations Manager